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Privacy Policy

Who We Are

Our website address is: https://www.uscollectorsordnance.com.

What Personal Data We Collect and Why We Collect It

Purchases

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We will also store comments or reviews, if you choose to leave them.

Contact Form

If you send us a message via our email contact form, we will only use the information you submit to respond to your request.

Cookies

If you visit our login (My Account) page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Embedded Content from Other Websites

Blog articles on this site may include embedded content (e.g. videos from YouTube, images from Instagram, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We collect anonymous data on visitors to our website so we can monitor the amount of traffic our site is receiving.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Who On Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Who We Share Your Data With

We share information with third parties who help us provide our orders and store services to you, for example our payment gateway and shipping provider. We will not share your information with any other third parties for purposes unrelated to your order, for example, marketing or advertising purposes, unless you explicitly opt-in to those those services, for example, to receive our newsletter, coupon, or sale notices.

How We Retain Your Data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

We store your name, billing address, shipping address, email address, phone number, and optional account information on our website server. We also send your billing information to our secure credit card gateway to process credit card payments, and use your shipping data on labels for our shipping providers, USPS and UPS. We will send your information to our third party newsletter service if you opt-in.

Your Contact Information

We may use your contact information to reach out to about order status details, or issues with your order.

Additional information

How We Protect Your Data

We transfer your information over an industry-standard SSL encrypted connection.

What Third Parties We Receive Data From

We do not receive any data from third parties.

© 2020 U.S. Collectors Ordnance